opsi in Production
Professional - Support*
- Phone and email support
- opsi maintenance
- Support time of 60 minutes per month included
- Remaining (unused) support time cannot be transferred to the next month and will be used for product maintenance.
- 165 € per month resp. 1,980 € per annum
- Additional support time 2.75 € per minute (165 € per hour)
- Prices are net
Professional Plus - Support*
- Phone and email support opsi maintenance
- Support time of 120 minutes per month included
- Remaining (unused) support time cannot be transferred to the next month and will be used for product maintenance.
- 300 € per month resp. 3,600 € per annum
- Additional support time 2.50 € per minute (150 € per hour)
- Prices are net
* Professional and Professional Plus contracts are only available for installations up to 1000 clients. From 1000 clients on, a higher maintenance is required, covered by Enterprise contracts.
opsi Enterprise - Support
- Phone and email support opsi maintenance
- Support time of 600 minutes (10 h) per 3 months included
- Remaining (unused) support time cannot be transferred to the next quater and will be used for product maintenance.
- 450 € per month resp. 4,800 € per annum
- Additional support time 2.250 € per minute (135 € per hour)
- Prices are net
Enterprise Plus - Support
- Phone and email support opsi maintenance
- Support time of 900 minutes (15 h) per 3 months included
- Remaining (unused) support time cannot be transferred to the next quater and will be used for product maintenance.
- 600 € per month resp. 7,200 € per annum
- Additional support time 2.00 € per minute (120 € per hour)
- Prices are net
Enterprise Premium - Support
- Phone and email support opsi maintenance
- Support time of 3,600 minutes (60 h) per 6 months included
- Remaining (unused) support time cannot be transferred to the next quater and will be used for product maintenance.
- 2,000 € per month resp. 24,000 € per annum
- Additional support time 2.00 € per minute (120 € per hour)
- Prices are net