Professional - Support*

Services

• Phone and email support
• opsi maintenance
• Support time of 60 minutes per month included
• Remaining (unused) support time cannot be transferred to the next month and will be used for product maintenance.

Pricing

• 145 € per month resp. 1,740 € per annum
• Additional support time 2.42 € per minute (145 € per hour)
• prices are net

Professional Plus - Support*

Services

• Phone and email support opsi maintenance
• Support time of 120 minutes per month included
• Remaining (unused) support time cannot be transferred to the next month and will be used for product maintenance.

Pricing

• 270 € per month resp. 3,240 € per annum
• Additional support time 2.25 € per minute (135 € per hour)
• prices are net

*Professional and Professional Plus contracts are only available for installations up to 1000 clients. From 1000 clients on, a higher maintenance is required, covered by Enterprise contracts.

Enterprise - Support

Services

• Phone and email support opsi maintenance
• Support time of 600 minutes (10 h) per 3 months included
• Remaining (unused) support time cannot be transferred to the next quater and will be used for product maintenance.

Pricing

• 400 € per month resp. 4,800 € per annum
• Additional support time 2.00 € per minute (120 € per hour)
• prices are net

Enterprise Plus - Support

Services

• Phone and email support opsi maintenance
• Support time of 900 minutes (15 h) per 3 months included
• Remaining (unused) support time cannot be transferred to the next quater and will be used for product maintenance.

Pricing

• 525 € per month resp. 6,300 € per annum
• Additional support time 1.75 € per minute (105 € per hour)
• prices are net

Enterprise Premium - Support

Services

• Phone and email support opsi maintenance
• Support time of 3,600 minutes (60 h) per 6 months included
• Remaining (unused) support time cannot be transferred to the next quater and will be used for product maintenance.

Pricing

• 1,050 € per month resp. 12,600 € per annum
• Additional support time 1.75 € per minute (105 € per hour)
• prices are net